Best Business VoIP Providers of 2021
RingCentral is undoubtedly one of the best VOIP providers out in the market that offers excellent features at price that is not much higher than that of their competitors. RingCentral also offers apps for both IOS and Android platforms.
RingCentral offers two different packages depending on the number of extensions you require, RingCentral Office and RingCentral Fax. You can get a free trial of their products at any point of time and can use the services before you buy them. The quality of the call is also great.
RingCentral offers various facilities such as enterprise web conferencing, call analytics, telemarketing, virtual faxing and more. The features differ depending on the package you subscribe to but the general features are available to all the users. You can also choose the country specific exchange code for an international number.
RingCentral also employs a 3-way calling feature; however, you need to subscribe to the RingCentral office package to use it.
The customer support service of RingCentral has been shown to be excellent and they also offer 24/7 support to the customers.
However, RingCentral doesn’t offer a landline number that you can call if you are outside the office. The international rates are higher compared to the other providers (although, this is the case with most of the VOIP providers).
#1 Editor’s Choice/Best VoIP Service for Small Business RingCentral
RingCentral, has been a top contender in PC Mag’s tests to choose the best VoIP service for small businesses. They were the clear winner out of the high-profile contenders, including Vonage and Magic Jack. This time, they have topped the class once again.
RingCentral beats its competition by a huge margin in reliability and call flow quality; the company achieves this through a complex and reliable system of servers and back up servers.
You want no disruption in your calls, and you want to ensure all callers get quality. With this service, there will be no interruption on your calls, no matter how many customers are calling at the same time.
RingCentral was also rated highly for call quality as well as for cost and cost savings.
Not only did the company win for the best overall VoIP phone service, they were also named best calling plan and best features to save small business money.
#2 Pick Jive
Wide variety of app & call features, flexibility to configure, good quality and reliability, and ease of use are some of the reasons why Jive Communications landed on our list of best IP phones service in the US. Jive's hardware was made with their own software, and we liked the free price. Away from that, the price of Jive is very affordable and lower than most other providers. Jive is highly flexible and has a decent support team. The devices (app) for using Jive are each highly unique, and Jive has started to add more features to all of them, as demand from customers increases. Both Jive and the devices are able to do many of the things you hear about other providers of IP phones service (VoIP) being able to do. Our review was a good one on Jive, and we think Jive will continue to improve and grow.
#3 Pick Vonage Business
If you prefer to do business with a premium physical phone line to answer your calls, but you don’t want to have to be behind a desk to run your business, Vonage Business Virtual Number will keep your personal cell number active while keeping your work calls separate. You will always be able to connect to your office no matter where you are with the Remote Access feature.
#4 Pick Nextiva
- Nextiva is the best VoIP service for businesses that have less than 100 employees.
- These businesses are usually small to midsize companies who just need a way to save some money on phone call prices and who are interested in an extremely easy-to-use phone system.
- Nextiva can be bought with three different kinds of plans:
· Pro Business: A small-medium business plan comes with unlimited calls to the U.S. and Canada, and it also comes with a local number.
· Pro Dedicated: This plan comes with unlimited domestic and international calls and also allows you to get an additional international number for any of your offices located outside the U.S. That allows you to further expand your market or to shorten the distances to your customers.
· Pro Virtual: This plan comes with a virtual number that you can use to save money on calls by using local numbers. That allows you to reduce costs for your business.
#5 Pick 8×8
8×8VOIP is an Internet telephony service provider that has a rather impressive feature list.
It supports multiple SIP accounts; it has its own app gallery.
It is device independent, supporting smartphones, landlines, landline adapters, and PC’s.
8×8VOIP will also bring 911 service to your home, even if you are the only phone in the home, so long as you have the proper equipment plugged in.
There are a few aspects where 8×8VOIP could stand to improve.
A stronger customer support system of live chat, while appreciated, is still somewhat lacking in how it is implemented. The system reviews the ticket and you get a standard response.
Perhaps if they were to have a more human-like touch but with far less responses and then have them triaged, it would be more beneficial to the customer.
Another benefit to the customer would be to have a speed limit of less than 1,000,000 Kbps, maximum.
1 Gig is more than enough for any SIP device and really, anything more than that would be too much.
For the business user, 8×8VOIP really shines.
Their service, hardware, and features are far above your average competitors.
Key Factors and Features to a Good Business VoIP Provider
Enterprise-level service delivered over the Internet. That’s the concept behind VoIP or ‘Voice-over-IP’.
That’s a fancy way of saying you can create a phone system without the need for a phone line or traditional analog infrastructure and phones. Instead, you make phone calls over an Internet connection. Your VoIP provider manages all of the software, infrastructure, and bandwidth needed to accomplish this.
New to VoIP service in 2021? Here are some tips on picking the right service.
Mistakes to Avoid
VOIP (Voice Over Internet Protocol) services have been available for many years now with an industry of various VOIP providers. These services have become very popular in many industries for a variety of reasons, while some companies still debate adding them to their list of benefits.
While the use of VOIP is intended to save your business money in the long run, there are several mistakes companies make when choosing a VOIP service. If you are considering VOIP services for your company, there are a few different features to consider and questions to ask before making the decision to go ahead with this type of service.
To help your business choose the right VOIP service for you, we are providing a list of mistakes that are often made when selecting a VOIP.
Make sure that you understand the price of the service and what you will be charged on a monthly basis. Some companies offer a lower rate for the first month, but then later add on fees that make the service cost a lot more. Make sure to read all of the fine print to understand the total cost for the length of service you sign up for.
Which Best Business VoIP Provider is Right For Me
If you're seeking to find the best business VoIP provider, you've most likely already realized that it isn't as easy as picking up your phone book and flipping pages. In fact, you probably already know that the "best" VoIP provider is different for everyone.
Finding the best business VoIP provider depends on a number of criteria. It could be a provider's tech support, reliability or simply their price. It doesn't matter how many ways you look at it, the answer is still the same: the "best" VoIP provider is different for everyone. And you're different from everyone else.
If you're looking for a place to start, our comprehensive review of some of the best business VoIP providers should give you a great starting point. You'll find everything from pricing to unique features and more. We even looked at the quality of the support offered by each business VoIP provider, too.
So you can be confident that before you make a decision on which business VoIP provider you want to choose, you'll have the information you need to feel confident that you're making the best decision for your company.
Latest VOIP Service Reviews & Buyer Guides
After more than a decade of technological evolution, VoIP service providers are doing their best to bring value to the home as well as to the business sector. With a plethora of providers hovering around the internet, it can be difficult to find the best of the bunch.
It is extremely important to choose well because VoIP connectivity can be critical to the efficiency of your home or office.
Fortunately, we’ve done some research to find some of the best in existence. We will discuss winners from two separate categories: the best VoIP service for home and the best VoIP service for businesses.
Our reviews will also include an in-depth analysis of the three essential components of a VoIP service: the features, the quality of the service, and the cost. Let’s be honest, we’re all concerned about the price. That’s why we will go over the basics of how VoIP services are sold. Since the VoIP market has been increasingly saturated, your provider will most likely be giving you a choice between a couple of different plans. We will use the cheapest plan that is still a decent value as our reference. We will also look at how the various providers stack up in each of the three categories, building up and showing you how to evaluate.
EVoice is one of the first (if not the first) provider of VoIP services. It got popular in the 1990s when the Internet was very young. It has been a delightful experience to use eVoice for over a decade.
Signing up is extremely easy. All you need to do is to create an account and you’re good to go with eVoice.
As a VoIP service, eVoice phones, voice features, and features are incredibly cheap. So it’s one of your best options if you’re going to make a lot of calls and you’re a light user.
Skype-to-eVoice calling doesn’t require any setup.
Like other VoIP services, eVoice also offers a wide range of in-app features.
These include voice mail, caller ID, call-back, call-forwarding, and others.
There are also some additional features like faxing (when you can send a fax for as low as – per page) and recording and archiving calls.
Customer support is a bit limited but it’s also cheap. You can contact support via email or social media or get a free chat or live chat via their website.